Commitment to Accessibility
At Workbay, we are steadfast in our commitment to ensuring that our technology platforms are accessible to all users, including those with disabilities. We believe in universal access to information and employment opportunities, which are fundamental to empowering individuals and fostering inclusive workforce development. We continually monitor our systems for accessibility issues and are dedicated to implementing prompt and effective remediations.
Compliance Status
Workbay's platform is compliant with the Web Content Accessibility Guidelines (WCAG) at the AA level and adheres to the requirements of Section 508 of the Rehabilitation Act. We engage with experts to conduct accessibility evaluations and validate our compliance. Through rigorous testing and feedback, we ensure our platform meets the necessary standards.
Our formal testing process includes manual tests of Keyboard Accessibility, Screen Reader Testing with NVDA for Windows, and assesses captioning and audio descriptions. Windows 10 Screen Magnifier is used for screen magnification testing. Colour Contrast Analyser is used to check that text and interactive elements have sufficient color contrast ratios.
Our accessibility roadmap outlines ongoing efforts to enhance platform usability. We are committed to resolving existing barriers within our system, with a clear timeline and scheduled updates to further improve access.
Product Usage Information for Users with Disabilities
Workbay's platform includes several accessibility features designed to support users with disabilities:
We recognize some barriers may still exist and are working diligently to address them. Users encountering difficulties can access interim workarounds by contacting our support team.
Feedback Mechanism
We value feedback from our users to enhance our platform’s accessibility. We have dedicated resources to manage accessibility concerns effectively:
Accessibility Support Contact: You can reach out to our Accessibility Support Team via email at accessibility@workbay.net.
Users are encouraged to request assistance or alternative formats for support documents and report any accessibility issues they encounter.
Implementation and Updates
We are committed to keeping our accessibility information up-to-date. Regular reviews of our Accessibility Statement are conducted to reflect the latest accessibility support changes and platform updates. This statement was last revised in August 2024, and we will continue to provide updates as part of our ongoing commitment to accessibility and continuous improvement.
By adhering to these guidelines and continuously seeking to enhance the user experience, Workbay remains committed to its mission of creating an inclusive, accessible platform that enables all individuals to engage with our services effectively.